customer satisfaction icon

Customer Reviews

ACP has been doing business in Portland for over twenty years.

Our newest body shop location at 10004 SE Foster opened in November 2023.

Since our grand opening, ACP Collision Center in Southeast Portland has received many five star reviews.  See what our customers have said about our excellent customer service, quick turn-around, deductible assistance, and quality results.  We love getting customer feedback about our collision repair services.

Submit your review here.

Find us onFind our body shop on Yelp

Collision Repair Customer Review on Google - 5 STARS!
April 20, 2024

Hui Situ
Smooth process.  They took our car in quickly, provided a loaner, worked with insurance and got it fixed in a reasonable timeframe.  They cleaned the car inside and out.  Joe even took a $100 off of our deductible.  Highly Recommended.

 

 

5 Star Review of ACP Collision Center
April 19, 2024

NeMo
“I reached out to ACP for a body work on my car. I was blown away from the level of customer service, consistent communication between them and insurance and the quality of work on my car. Please don’t just take my word give them a try to experience their outstanding customer service. Reach out to Joe he will take care of your car.”

 

 

Five Star Review
April 15, 2024

Cindy Dieball
I’m so pleased. Nice people; very personable. My car looks fantastic. They went over and above my expectations with a nice clean loaner car. I’m messy, and they cleaned in and outside of my car. Assistance with deductible. Thank you ACP.

 

 

Five Star Google Review for auto body repair


February 19, 2024

Raul Lopez-Cabrera
After initially encountering some issues with my previous experience, I’m pleased to say that everything has been resolved to my satisfaction. The team at ACP Coalition Center went above and beyond to address my concerns and ensure that the final outcome met my expectations. I’m now very happy with the results and appreciate their dedication to customer satisfaction.

 

 

Five Star Google Review for truck collision repair
February 2, 2024

Amelia Reyes
I give them 5 stars. I am very happy with how they left my truck.
They did an excellent job. THANK YOU!!

 

Five Star Google Review for auto body repair
January 26, 2024

Nick Gianopoulos
Office manager, Joe Ortiz, was very helpful and easy to work with. He was instrumental in helping me get the outcome from the insurance company that I wanted. ACP has a comprehensive workshop and is staffed by talented and hard-working technicians. I was pleasantly surprised and enthusiastically recommend them for collision repair.

 

Five star review from customer.
December 11, 2023
Lauren Kornbluth
I had a great experience with this shop. Everyone that I interacted with was very kind. They did an excellent job on my car repair and clearly take pride in what they do. Highly recommend.

 

Five Star Google Review
January 11, 2024
Milton Cardenas
5 stars for quality and customer service.
Thank you guys!

 

 

5 star review for auto body shop


January 11, 2024
Tyler Dice
This will be my second time using ACP Collision. Similar to last time, I had a fantastic experience. The office manager is very friendly. He was instrumental in facilitating my repairs through the insurance process. The communication was phenomenal. I was given almost daily updates on where my car was throughout the process. When I picked up my car, they had detailed the exterior. For a 10-year-old car, it looked brand new. I am very pleased with the work they performed and will use them again if needed and refer them to friends and family.

 

 

Five Star Google Review
January 7, 2024
Nic
ACP did a great job removing a very large dent in the side of my truck. When I received the truck back it looked like it just came off the showroom floor. The shop also had great customer service creating a great and easy experience.

 

 

 

Five Star Google Review
January 7, 2024
Laura Trema
Thank you ACP! They made sure to get my car back to me as fast as possible since I didn’t have a rental in my policy. I highly recommend ACP to anyone, especially to those without a rental car.

 

Scroll to Top